Privacy policy

I. PRIVACY AND DATA PROTECTION POLICY

In compliance with current legislation, Bidai Basque Country Tours (hereinafter, also the Website) undertakes to adopt the necessary technical and organizational measures, according to the appropriate level of security to the risk of the data collected.

Laws incorporated into this privacy policy

This privacy policy is adapted to current Spanish and European regulations on the protection of personal data on the internet. Specifically, it complies with the following rules:

  • Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR).
  • Organic Law 3/2018, of 5 December, on the Protection of Personal Data and guarantee of digital rights (LOPD-GDD).
  • Royal Decree 1720/2007, of 21 December, approving the Regulation implementing Organic Law 15/1999, of 13 December, on the Protection of Personal Data (RDLOPD).
  • Law 34/2002, of 11 July, on Services of the Information Society and Electronic Commerce (LSSI-CE).

Identity of the data controller

The controller of the personal data collected on Bidai Basque Country Tours is: Martin Magallanes Arroz, with NIF: 60615374R (hereinafter, Data Controller). The contact details are as follows:

The controller of the personal data collected on Bidai Basque Country Tours is: , with NIF/CIF: and registered in: with the following registration details: , whose representative is: (hereinafter, Data Controller). The contact details are as follows:

Address: Calle Mayor, 9 – 5º B, 20003 San Sebastián (Donostia), Gipuzkoa, Basque Country

Contact phone: 34623062642

Contact email: [email protected]

Registration of Personal Data

In compliance with the provisions of the GDPR and the LOPD-GDD, we inform you that the personal data collected by Bidai Basque Country Tours, through the forms on its pages, will be incorporated and processed in our file in order to facilitate, expedite and fulfill the commitments established between Bidai Basque Country Tours and the User, or to maintain the relationship established in the forms the latter completes, or to respond to a request or inquiry. Likewise, in accordance with the provisions of the GDPR and the LOPD-GDD, unless the exception provided for in Article 30.5 of the GDPR applies, a record of processing activities is maintained that specifies, according to their purposes, the processing activities carried out and the other circumstances established in the GDPR.

Principles applicable to the processing of personal data

The processing of the User’s personal data will be subject to the following principles set out in Article 5 of the GDPR and in Article 4 and subsequent articles of Organic Law 3/2018, of 5 December, on the Protection of Personal Data and guarantee of digital rights:

  • Principle of lawfulness, fairness and transparency: the User’s consent will be required at all times after completely transparent information on the purposes for which personal data are collected.
  • Principle of purpose limitation: personal data will be collected for specific, explicit and legitimate purposes.
  • Principle of data minimization: the personal data collected will be only those strictly necessary in relation to the purposes for which they are processed.
  • Principle of accuracy: personal data must be accurate and always kept up to date.
  • Principle of storage limitation: personal data will be kept in a form which permits identification of the User for no longer than is necessary for the purposes of the processing.
  • Principle of integrity and confidentiality: personal data will be processed in a manner that ensures their security and confidentiality.
  • Principle of proactive responsibility: the Data Controller will be responsible for ensuring that the above principles are complied with.

Categories of personal data

The categories of data processed on Bidai Basque Country Tours are solely identification data. In no case are special categories of personal data processed within the meaning of Article 9 of the GDPR.

The categories of data processed on Bidai Basque Country Tours include both identification data and special categories of personal data within the meaning of Article 9 of the GDPR.

Special categories of personal data are understood as those revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and the processing of genetic data, biometric data aimed at uniquely identifying a natural person, data concerning health or data concerning a natural person’s sex life or sexual orientation.

For the processing of special categories of personal data, the User’s explicit consent for one or more specific purposes will be required in all cases.

Legal basis for processing personal data

The legal basis for processing personal data is consent. Bidai Basque Country Tours undertakes to obtain the User’s express and verifiable consent for the processing of their personal data for one or more specific purposes.

The User shall have the right to withdraw consent at any time. Withdrawing consent shall be as easy as giving it. As a general rule, withdrawal of consent will not condition the use of the Website.

On occasions when the User must or may provide their data through forms to make inquiries, request information, or for reasons related to the content of the Website, the User will be informed if the completion of any of them is mandatory because they are essential for the proper conduct of the operation carried out.

Purposes of the processing to which personal data are put

Personal data are collected and managed by Bidai Basque Country Tours in order to facilitate, expedite and fulfill the commitments established between the Website and the User, or to maintain the relationship established in the forms that the latter completes, or to respond to a request or inquiry.

Likewise, the data may be used for commercial purposes of personalization, operational and statistical purposes, and activities proper to the corporate purpose of Bidai Basque Country Tours, as well as for data extraction, data storage and marketing studies to tailor the Content offered to the User, as well as to improve the quality, operation and browsing on the Website.

At the time the personal data are obtained, the User will be informed about the specific purpose(s) of the processing to which the personal data will be put; that is, the use(s) that will be made of the information collected.

Retention periods for personal data

Personal data will be retained only for the minimum time necessary for the purposes of their processing and, in any case, only for the following period: , or until the User requests their deletion.

At the time the personal data are obtained, the User will be informed about the period during which the personal data will be conserved or, when that is not possible, the criteria used to determine this period.

Recipients of personal data

The User’s personal data will not be shared with third parties.

In any case, at the time the personal data are obtained, the User will be informed about the recipients or categories of recipients of the personal data.

The User’s personal data will be shared with the following recipients or categories of recipients:

Martin Magallanes Arroz. Calle Mayor, 9 – 5º B, 20003 San Sebastián (Donostia), Gipuzkoa, Basque Country

 

In the event that the Data Controller intends to transfer personal data to a third country or international organization, at the time the personal data are obtained, the User will be informed of the third country or international organization to which the data are intended to be transferred, as well as the existence or absence of an adequacy decision by the Commission.

Personal data of minors

In accordance with Articles 8 of the GDPR and 7 of Organic Law 3/2018, of 5 December, on the Protection of Personal Data and guarantee of digital rights, only those over 14 years of age may give their consent for the lawful processing of their personal data by Bidai Basque Country Tours. If the person is under 14 years of age, the consent of parents or guardians will be required for the processing, and it will only be considered lawful to the extent that they have authorized it.

Confidentiality and security of personal data

Bidai Basque Country Tours undertakes to adopt the necessary technical and organizational measures, according to the appropriate level of security to the risk of the data collected, so as to guarantee the security of personal data and prevent the accidental or unlawful destruction, loss or alteration of personal data transmitted, stored or otherwise processed, or unauthorized communication or access to said data.

The Website has an SSL (Secure Socket Layer) certificate, which ensures that personal data are transmitted securely and confidentially, as the transmission of data between the server and the User, and in feedback, is fully encrypted.

However, since Bidai Basque Country Tours cannot guarantee the invulnerability of the internet nor the total absence of hackers or others who may fraudulently access personal data, the Data Controller undertakes to communicate to the User without undue delay when a breach of the security of personal data occurs that is likely to entail a high risk to the rights and freedoms of natural persons. In accordance with Article 4 of the GDPR, a breach of the security of personal data is understood as any breach of security leading to the accidental or unlawful destruction, loss or alteration of personal data transmitted, stored or otherwise processed, or unauthorized communication of or access to such data.

Personal data will be treated as confidential by the Data Controller, who undertakes to inform and to ensure, by means of a legal or contractual obligation, that such confidentiality is respected by employees, partners, and any person to whom the information is made accessible.

Rights arising from the processing of personal data

The User has the following rights over Bidai Basque Country Tours and may therefore exercise against the Data Controller the following rights recognized in the GDPR and Organic Law 3/2018, of 5 December, on the Protection of Personal Data and guarantee of digital rights:

  • Right of access: The User’s right to obtain confirmation as to whether Bidai Basque Country Tours is processing their personal data or not and, if so, to obtain information about their specific personal data and the processing that Bidai Basque Country Tours has carried out or carries out, as well as, among other things, the information available about the origin of such data and the recipients of the communications made or envisaged for them.
  • Right to rectification: The User’s right to have their personal data modified that prove to be inaccurate or, taking into account the purposes of the processing, incomplete.
  • Right to erasure (“right to be forgotten”): The User’s right, provided that current legislation does not establish otherwise, to obtain the erasure of their personal data when these are no longer necessary for the purposes for which they were collected or processed; the User has withdrawn their consent to the processing and it has no other legal basis; the User objects to the processing and there is no other legitimate reason to continue with it; the personal data have been unlawfully processed; the personal data must be erased to comply with a legal obligation; or the personal data have been obtained as a result of a direct offer of services of the information society to a child under 14 years of age. In addition to erasing the data, the Data Controller, taking into account the available technology and the cost of its application, must take reasonable steps to inform controllers who are processing the personal data of the data subject’s request for erasure of any links to those personal data.
  • Right to restriction of processing: The User’s right to restrict the processing of their personal data. The User has the right to obtain the restriction of processing when they contest the accuracy of their personal data; the processing is unlawful; the Data Controller no longer needs the personal data, but the User needs them to make claims; and when the User has objected to the processing.
  • Right to data portability: In cases where processing is carried out by automated means, the User shall have the right to receive from the Data Controller their personal data in a structured, commonly used and machine-readable format, and to transmit them to another controller. Whenever technically feasible, the Data Controller will transmit the data directly to that other controller.
  • Right to object: The User’s right to object to the processing of their personal data or to cease the processing of the same by Bidai Basque Country Tours.
  • Right not to be subject to a decision based solely on automated processing, including profiling: The User’s right not to be subject to an individualized decision based solely on the automated processing of their personal data, including profiling, unless current legislation provides otherwise.

Thus, the User may exercise their rights by written communication addressed to the Data Controller with the reference “GDPR-https://www.bidaibasquecountry.com/“, specifying:

  • User’s first name, last name(s) and a copy of the DNI. In cases where representation is admitted, identification by the same means of the person representing the User will also be necessary, as well as the document accrediting the representation. The photocopy of the DNI may be replaced by any other means valid in law that proves identity.
  • Request with the specific reasons for the request or information to which access is sought.
  • Address for notification purposes.
  • Date and signature of the applicant.
  • Any document that accredits the request being made.

This request and any other attached document may be sent to the following address and/or email:

Postal address: Calle Mayor, 9 – 5º B, 20003 San Sebastián (Donostia), Gipuzkoa, Basque Country

Email: [email protected]

Links to third-party websites

The Website may include hyperlinks or links that allow access to third-party web pages other than Bidai Basque Country Tours, and which are therefore not operated by Bidai Basque Country Tours. The owners of such websites will have their own data protection policies, and they will be, in each case, responsible for their own files and their own privacy practices.

Complaints to the supervisory authority

If the User considers that there is a problem or infringement of current regulations in the way their personal data are being processed, they shall have the right to effective judicial protection and to file a complaint with a supervisory authority, in particular, in the State where they have their habitual residence, place of work or place of the alleged infringement. In the case of Spain, the supervisory authority is the Spanish Data Protection Agency (https://www.aepd.es/).

II. ACCEPTANCE AND CHANGES TO THIS PRIVACY POLICY

It is necessary that the User has read and agrees with the conditions on the protection of personal data contained in this Privacy Policy, as well as that they accept the processing of their personal data so that the Data Controller can proceed with it in the manner, during the periods and for the purposes indicated. The use of the Website will imply acceptance of its Privacy Policy.

Bidai Basque Country Tours reserves the right to modify its Privacy Policy, in accordance with its own criteria, or motivated by a legislative, jurisprudential or doctrinal change of the Spanish Data Protection Agency. Changes or updates to this Privacy Policy will not be explicitly notified to the User. The User is advised to consult this page periodically to be aware of the latest changes or updates.

This Privacy Policy was updated to adapt to Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR) and to Organic Law 3/2018, of 5 December, on the Protection of Personal Data and guarantee of digital rights.

This website Privacy Policy document was created using the online free website privacy policy template generator on 09/10/2025.